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Specimen delivery and chain of custody

Specimen integrity depends on correct labeling, packaging, documentation, and timely handoff. We follow lab and kit instructions and provide visibility through the portal when available.
What we document

  • Identity verification and label matching
  • Packaging aligned to requirements
  • Chain-of-custody through collection, packaging, and handoff
  • Labeling and packaging aligned to lab requirements
  • Portal updates through handoff, including timestamps and photos when available

After the handoff to the carrier or lab, tracking and processing follow your carrier's and lab's workflows.

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