Specimen delivery and chain of custody

Specimen integrity depends on correct labeling, packaging, documentation, and timely handoff. We follow lab and kit instructions and provide visibility through the portal when available.
What we document

Identity verification and label matching
Packaging aligned to requirements
Chain-of-custody through collection, packaging, and handoff
Labeling and packaging aligned to lab requirements
Portal updates through handoff, including timestamps and photos when available

After the handoff to the carrier or lab, tracking and processing follow your carrier's and lab's workflows.

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