Mobile specimen collection for telehealth and remote care

Mobile phlebotomy for telehealth and remote care

Turn telehealth orders into completed lab work. We coordinate scheduling, dispatch certified technicians, and provide visit documentation with status updates through handoff.

Specimen collection is performed by certified, employed technicians.

When lab work becomes the bottleneck

Telehealth improves access to care, but lab work often slows care plans. When patients need to travel to a draw site, reschedule around work and caregiving, or wait in crowded facilities, completion drops and follow-up workload increases.
DASHealth Dx brings professional specimen collection to the patient so your team can complete ordered testing without building and managing a field team.

What we handle for telehealth workflows

We support telehealth and remote care programs with a centralized operations model designed for consistency and visibility.

  • Scheduling coordination with the patient, caregiver, or program team

  • Orders can be submitted via your workflow (portal, program team, or patient referral), and we coordinate scheduling from there.

  • Dispatch of certified employed technicians

  • Specimen collection aligned to provider orders, lab instructions, and kit requirements

  • Labeling, packaging, and documented handling aligned with requirements

  • Delivery to the designated lab or carrier, with documented handoff

  • Portal visibility into visit logistics and completion through handoff when available

After handoff to the carrier or lab, tracking and processing follow their workflows.

Specimen types and specialty kits

Telehealth programs often require more than a routine blood draw. We support a broad range of diagnostic specimen collections based on what is ordered and the requirements provided.
Common specimen types include:

  • Whole blood, plasma, and serum
  • Urine
  • Stool kits
  • Saliva and buccal swabs
  • Dried blood spot collections
  • Other specialty kits and protocol specific collections when instructions are provided

If your program uses partner lab kits, we follow the kit instructions for handling, packaging, and the required carrier or lab handoff process.

STAT and time-sensitive collections

STAT collections are available upon request, subject to location and technician availability. If a request is time-sensitive, our team will confirm feasibility during scheduling and align handling requirements with the order or kit instructions.

White-labeled collection services for health systems and telehealth programs

Some health systems and telehealth programs want the patient experience to appear as an extension of their own organization. White-labeled workflows are available for qualified programs.

We can support a branded patient experience while DASHealth Dx collects, documents, and coordinates operations under approved standards.

White-labeled support can include:

  • Patient communications aligned to your organization’s name and tone

  • Scheduling and confirmation experience aligned to your program workflow

  • Visit etiquette and on-site workflow aligned to your program requirements

  • Documented visit status and completion updates through the portal when available

  • Consistent execution delivered by certified employed technicians

To confirm what is available for your program, speak with our team.

Quality and documentation you can trust

Mobile collection only works when quality is consistent. We operate with clear protocols, trained staff, and documented handling so your team and your patients know what to expect.

Standards you can count on:

  • Certified employed technicians trained to follow standard protocols
  • Identity verification and documented handling to reduce errors
  • Appropriate supplies and protective equipment for each visit
  • Modern validated collection tools and materials
  • Ongoing quality oversight to support consistent execution

Insurance: Our technicians are insured and supported by centralized operations and quality oversight.

HIPAA-aligned processes with documented handling and chain-of-custody through handoff.

We are not a laboratory

DASHealth Dx provides specimen collection and delivery coordination. We do not perform laboratory testing or provide results. Testing and results are processed and released by the designated laboratory based on its workflow.

FAQs

How quickly can you schedule a visit?

Timing depends on the location and the technician's availability. We confirm options during scheduling, including time-sensitive requests when feasible.

Do you support insurance billing?

Coverage and billing models vary by program. We can discuss options during onboarding based on your workflow and patient population.

Do patients need a provider order?

Yes. Collections are performed based on a valid provider order or approved kit instructions.

Do you provide lab results?

No. Results are generated and released by the laboratory or diagnostic provider.

Which labs do you deliver to?

We deliver to the lab listed on the order or coordinate carrier handoff based on kit instructions. We are not tied to a single lab.

Can you support specialty kits?

Yes. We support specialty kits when instructions are provided and follow the labeling, packaging, and handoff requirements.

Do you offer STAT collections?

STAT collections are available upon request, subject to location and technician availability. We confirm feasibility during scheduling.

What visibility do we get into visit completion?

We provide visit status and documentation through the portal through handoff when available. After handoff, tracking follows the carrier’s and lab’s workflows.

Where do you operate?

We support nationwide programs with coverage that varies by region. Submit a request, and our team will confirm options for your target markets.

Can you operate as a white-labeled service under our brand?

Yes. White-labeled workflows are available for qualified programs where the patient experience needs to reflect your organization.

What does white-labeled include?

White-labeled workflows can include branded patient communications, a partner-aligned scheduling experience, and program-specific visit standards. Specific elements depend on your operational requirements and program setup.

Ready to improve lab completion for telehealth patients

Complete a short intake form. We will confirm workflow, coverage, and next steps.